Shipping Policy

At Rishargi Creation, we are committed to delivering your handmade candles and gifts with care. Please review our shipping policy below for details on processing times, shipping costs, and other important information.

1. Order Processing
– All orders are processed within [1-3] business days of receiving payment.
– Custom or personalized orders may take longer to process. You will be notified of the expected delivery time during checkout or via email.
– We do not process orders on weekends or holidays.

2. Shipping Costs
– Shipping costs are calculated at checkout based on the shipping destination, weight, and size of the order.

3. Shipping Methods & Delivery Times
– We use reliable shipping carriers such as [list your shipping carriers] to ensure the safe and timely delivery of your order.
– Estimated delivery times:
– Domestic (within, INDIA): 5-7 business days.
– Please note that these are estimated times, and delays may occur due to customs or other unforeseen factors.

4. International Shipping
– We offer international shipping to most countries. Please be aware of the following:
– Import duties, taxes, and customs fees may be applied by the destination country. These charges are the responsibility of the customer.
– We are not responsible for delays caused by customs clearance procedures or other regulatory issues.

5. Order Tracking
– Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment online through the carrier’s website.

6. Undeliverable Packages
– If a package is returned to us due to an incorrect address provided by the customer, failure to pick up the package, or refusal of delivery, the customer will be responsible for any additional shipping costs to resend the package.

7. Lost or Damaged Packages
– While we do our best to ensure safe delivery, Rishargi Creation is not responsible for lost, stolen, or damaged packages once they are in the hands of the shipping carrier.
– If your package arrives damaged, please contact us within [48 hours] of receiving the order with photos of the damaged items and packaging. We will work with you to resolve the issue.

8. Delayed Shipping
– Occasionally, there may be delays due to high order volumes, weather, or other factors beyond our control. We appreciate your understanding and patience in such circumstances.

9. Order Changes and Cancellations
– Once an order is placed, it cannot be modified or canceled. However, if you need to update your shipping address or have other concerns, please contact us at support@rishargicreation.com, rishargicreation@gmail.com as soon as possible, and we will do our best to assist you.

—

If you have any questions or concerns about our shipping policy, feel free to contact us at support@rishargicreation.com, rishargicreation@gmail.com. Contact: +91-8233585876

Thank you for shopping at Rishargi Creation!

—

Feel free to customize the sections to suit your shipping process and business model!